Shipping policy

Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During peak periods (sales, promotions, holidays), processing may take slightly longer. We appreciate your patience.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and order weight/size.

Shipping Method	Estimated Delivery Time	Cost
Standard International Shipping	10–20 business days	Calculated at checkout
Expedited Shipping (where available)	7–12 business days	Calculated at checkout

Delivery times are estimates and start from the date of shipping, not the date of order.

Where We Ship From

Our products are shipped directly from our overseas fulfillment partners. Delivery times are typically longer than domestic orders. We work only with reliable suppliers to keep delays to a minimum.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.

Customs, Duties & Taxes

International shipments may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer.

Delays & Lost Packages

Luxe Decore is not responsible for delays caused by customs, natural disasters, or other events outside of our control. If your order hasn't arrived within the estimated window, contact us at yvesjuniorndocky@gmail.com.

Incorrect Shipping Addresses

Please double check your shipping address at checkout. If you notice an error, contact us immediately at yvesjuniorndocky@gmail.com — we'll do our best to update it before the order ships.